Sample projects CRM Services

Sample projects CRM Services

Mailing

Task description

Sale and dispatch of mailing campaign for an ice hockey club to VIP recipients.

Implementation

Folding and insertion of a personalised cover letter together with a supplement Packaging of a ticket voucher in a VIP envelope Dispatch according to duplicates of updated address list Help desk for queries provided by our Dialogue Centre Returns management for possible returns

Telephone marketing/-sales

Task description

Sale of toner by means of outbound calls from our Dialogue Centre

Implementation

Manual and efficient address research Phoning potential customers Presentation of the product Queried customers regarding the current situation Opt-in query regarding desire to receive newsletter Dispatch of the image brochure or sample Call again to take order Passing on of collected data to our client